Frequently Asked Questions

 

Questions? Below you can view the most frequently asked questions

WHAT ARE YOUR INGREDIENTS?

The beard oils use Jojoba Oil, Castor Oil, Avocado Oil and Argan Oil + fragrance.

The beard balms use White Beeswax, Shea Butter, Mango Butter, Jojoba Oil, Castor Oil, Avocado Oil , Emu Oil and Argan Oil + fragrance.

The solid cologne is White Beeswax and Jojoba Oil + fragrance.

When will my order arrive?

We aim to process and deliver as fast as possible. You can expect your delivery to be processed within 2 business days!

What is your returns policy?

Should you receive your order and not happy with your purchase in any way, We offer a full 14 day money back guarantee on all Balms.

Oils cannot be returned, however we maybe able to exchange your item should there be something wrong with the item.

How can I cancel my order?

We allow a 2-3 day processing time for this exact reason. should you need to cancel your order you must do so before we ship the item. We encourage you do so within 1-2 days after completing your order.

How do I use my voucher code?

If you have a voucher to use, put your chosen items into the basket and go to the checkout. There you can select an option ‘Do you have a voucher’ here you can enter your voucher code and apply the discount to your order.

Will there be pricing information in with the order?

A confirmation email will be sent as soon as you place an order with us. If you do not receive this email then please contact us and we can resend the confirmation email.